Customer Service
(Any questions, call (530) 273-8175)
Silver Stock Report
by Jason Hommel, December 22nd, 2009
We sell silver and gold, 100 oz. silver minimum, USA shipping only,
Wire transfer only, through the
JH MINT & Coin Shop, Grass
Valley, CA (530) 273-8175 http://www.jhmint.com/
CALL US
TO PLACE AN ORDER.
FOR CUSTOMER SERVICE: (530)
273-8175 10AM to 5PM Pacific, Monday to Friday
100
oz. silver minimum, OR LARGER ORDERS ONLY. Why? Our
prices are too low to offer bullion by mail in smaller
amounts. The transaction numbers would soar just to break even, and
we would not make any money. We could charge more to make it
work. But, instead, we would rather direct you to my mom's
silver shop. www.momsilvershop.com
USA
shipping ONLY -- No foreign orders. Why? Foreign
wires often take up to 3 days, which is "forever" in the bullion trade,
where we need to lock the price immediately upon the order.
Furthermore, shipping overseas involves several problems such as customs
forms, import taxes and amount restrictions, and lack of
jurisdictions to handle disputes or false claims of non-delivery, and
insurance is a problem with the US Post Office. My
mom is willing to risk shipping overseas for smaller orders, but
also at higher prices. See www.momsilvershop.com
WIRE
TRANSFERS ONLY -- NO CREDIT CARDS, NO CASHIER'S CHECKS, NO BANK
CHECKS. Why? The bullion trade needs non-revokable,
non-fraudulent payment, because the margins are too thin for chargebacks
or the risk of fraud from the customer. How?
After you call us with your order, you will be emailed wire
transfer instructions. Your wire must arrive
within 24 hours, or the purchase order becomes invalid, and you need to
get a new price lock. Most banks have a wire cutoff time of 2PM, so
you must get to your bank by 1PM either the same day, or following day, to
wire money in time.
Bank checks can be printed too easily on
a home computer, and semi-valid bank checks can be obtained too easily
with identity theft. Credit Cards can fail us due to customer
chargebacks. Mom is willing to take these risks on smaller orders
only, and at higher prices to compensate for the risks. See www.momsilvershop.com
For an indication of our bullion Prices, see our Price
Board: http://jhmint.com/cgi-bin/ssrbidask
The
price board is an indication, not a lock. Sometimes, we sell out
(often to one customer) sooner than we can raise prices. Sometimes
prices can change before the board changes, since it can take up to
24 hours to get our tech to change the prices on the board.
We can
sometimes give slight discounts of about 1% on orders over
$100,000, if several conditions are met. 1. If you are willing
to wire the money before getting a price lock, and willing to wait
for a price lock only after the money arrives. AND
2. If you are willing to let us place your order directly with
our wholesale suppliers, and thus are willing to wait about 2-3
more days for a delivery. OR 3. If you are willing to buy
some of our less popular inventories of silver and gold, we can give an
occasional price break on those products. AND ONLY IF 4. If the
market is not going crazy with our wholesale suppliers sold
out.
(We don't publish our buy prices, because it clutters up the
board. 90% of our business is people buying bullion, not selling,
so, to stay in business, we re-buy in bulk from major
wholesalers. Our buy prices are competitive, usually at spot, or
1-3% under spot prices for all popular forms of gold. Silver bullion
has a slightly wider spread, ranging from spot to 15% under
spot, depending on the product, and our inventory levels, and also due to
a higher cost of refining silver.)
For an indication of our
inventory levels (we only list a part of our inventory, to avoid double
selling in the shop and online) see here: http://silverstockreport.com/buyitnow.html
For
further customer service: Janelle (530) 913 0553 silver_support1@vzw.blackberry.net
Sincerely,
Jason Hommel j@silverstockreport.com
I
often get over 100 to 300 emails on a day when I send out an
article. It's best to try to contact me at least 24-48 hours after a
recent article was published.
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